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Shipping Policy
1. Introduction
This Shipping Policy provides all the information regarding shipping options for purchases made on J Tattoo. We are committed to ensuring a fast, secure, and convenient shopping experience, and we will provide you with all the information you need to receive your orders promptly.
2. Domestic Shipping
We offer nationwide shipping. Shipping options vary depending on the destination and size of your order. At checkout, you will be shown the exact shipping cost and estimated delivery time.
Shipping Times
Standard Orders: Orders are processed and shipped within 1-2 business days.
Delivery Times: Once your order ships, delivery time depends on the carrier selected. Typically, delivery takes 3-5 business days for most locations nationwide.
Note: Delivery times are estimates and may vary due to unforeseen circumstances such as transportation delays or customs issues.
3. International Shipping
We currently offer international shipping to all countries. Shipping costs and delivery times vary based on the destination and weight of the order.
International Shipping Times
International Orders: International orders are processed and shipped within 2-3 business days.
Delivery Times: Delivery times may vary based on the destination, but generally range between 7-14 business days.
Note: For international orders, there may be customs fees or additional taxes that vary based on the legislation of the destination country. These costs are the responsibility of the recipient.
4. Shipping Costs
Shipping costs are calculated based on the destination, weight of the order, and the shipping method selected. During checkout, you will be shown the exact shipping costs in real time.
Free Shipping: We offer free shipping on orders over €80 for domestic shipments.
Standard Shipping: Cost varies based on weight and destination.
Express Shipping: If you'd like faster shipping, you can choose express shipping, with an additional cost depending on the destination and delivery speed.
5. Order Packaging
All products are carefully packaged to ensure they arrive in perfect condition. We use safe and durable packaging materials to protect products during transport.
6. Order Tracking
Once your order has shipped, you'll receive an email with your tracking number and a link to the courier to track your shipment. You can also log in to your account to view your order status in real time.
7. Delivery Issues
If your order doesn't arrive within the estimated timeframe, or if you encounter any delivery issues, please contact us immediately at jtattoosp@gmail.com or call our customer service team at 0187 460498. We'll do our best to resolve the issue and ensure you receive your order as quickly as possible.
8. Incorrect Shipping Address
It is important that you enter the correct shipping address at checkout. If you make a mistake in the address, please contact us as soon as possible, before your order ships, to correct it. Once your order has shipped, we cannot guarantee that the address can be changed.
9. Returns and Refunds
If you are not satisfied with your purchase or have received a damaged product, please see our Return Policy for more information on how to return products and obtain a refund.
10. Exclusions
Some products may not be eligible for international shipping or may require special restrictions. Always verify shipping information during checkout. If in doubt, please contact us before purchasing.
11. Changes to Shipping Policy
We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on this page and will take effect immediately.
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