Terms & Conditions

1. Introduction

This Privacy Policy is intended to inform users of the J Tattoo website about the processing of their personal data, collected when using our e-commerce services, purchasing products such as piercings and accessories, and interacting with our affiliated physical store.

We are committed to protecting the privacy and security of our users' personal information. We encourage you to read this Privacy Policy carefully to understand how we collect, use, and protect your personal data.
2. Data Controller

The data controller is:
IJ Spezia Group SRLS
Piazza John Fitzgerald Kennedy, 90, 19124 La Spezia SP
jtattoosp@gmail.com
VAT Number: 01565560115
Contact Phone: +39 0187 460498
3. Types of Data Collected

In order to provide our services, we collect the following data:
Personal Data

First and Last Name

Shipping and Billing Address

Email Address

Phone Number

Payment Details (handled through secure payment providers, such as PayPal, Stripe, or credit cards)

Login Data (username, password) if you register on our website

Browsing Data

Data relating to your navigation on the website (IP address, browser type, date and time of access, pages visited) through the use of cookies (see our Cookie Policy).

Data for the physical store

If you register or make a purchase in our physical store, we will collect your personal data, such as your name, email address, and phone number, for customer support and store-related promotions.

4. Purpose of Processing

We collect and process your personal data for the following purposes:

Order fulfillment: To manage your online purchases and shipping.

Payment management: To process payment and invoicing for your purchases.

Customer service: To respond to your requests, resolve any issues, or provide you with product information.

Marketing and Communications: If you have consented, to send you newsletters and commercial offers via email. You can withdraw your consent at any time.

Analysis and improvement of services: To analyze user behavior and improve the shopping experience on our website.

In-store promotions: To send you communications related to our physical store, such as exclusive discounts or events.

5. Legal Basis for Processing

The processing of your personal data is based on various legal bases:

Performance of a contract: Processing is necessary for the performance of a sales contract, such as the purchase of piercings and other products.

Consent: To send promotional communications (newsletters, discounts).

Legal obligations: To comply with tax and accounting obligations.

Legitimate interest: To improve the user experience and for marketing activities.

6. Data Sharing

Your personal data may be shared with the following parties:

Payment service providers: To process payments and transactions (PayPal, Stripe, etc.).

Couriers and shipping companies: To deliver orders.

Marketing partners: For promotional activities (if you consent to receive communications).

Competent authorities: In case of legal obligation or for the protection of rights.

7. Data Transfer

Your personal data will not be transferred outside the European Union, except for the use of payment services or couriers operating globally, and only in accordance with applicable legislation.
8. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations (e.g., tax obligations). Data relating to online purchases will be retained for a period of 10 years. Data relating to promotional communications will be retained until you withdraw your consent.
9. Your Rights

As a data subject, you have the right to:

Access your personal data.

Correct any incorrect or incomplete data.

Request the deletion of your data when it is no longer necessary for the purposes for which it was collected.

Restrict the processing of your data.

Object to processing for marketing purposes.

Request data portability (transfer of data to another data controller).

Withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise your rights, you can send us a written request to [contact email].
10. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.